| | Request Types | Instructions |
| General enquiries . . . | General enquiries, change of name and address, Local Government Official Information Request (LGOIMA), Volunteering with Council |
| Information Management . . . | Archive research requests and Genealogy requests |
| Finance . . . | Rates and bills |
| Building . . . | Building enquiries and complaints |
| Resource management . . . | Resource management enquiries and complaints |
| Animals . . . | Change of dog registration details, animal enquiries and animal complaints |
| Wheelie bins . . . | Wheelie bin enquiries and complaints |
| Registered/licensed business/alcohol . . . | Registered/licensed premises and alcohol enquiries and complaints |
| Community housing . . . | Community housing – general enquiries and repairs & maintenance.
You can download an application for community housing |
| Roads . . . | Roads, footpaths, hazards, streetlights, signs, road surfaces and vegetation - general enquiries and complaints |
| Water . . . | Water, waste water and storm water enquiries and complaints
PLEASE NOTE - If this problem is urgent (ie Water Leak), Please call 0800 732 732 for immediate assistance. |
| SIESA . . . | Stewart Island Electrical Supply Authority enquiries, changes and feedback |
| Feedback . . . | Compliments and complaints |